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Add two more seats to our UltraFacility plan
UltraFacility · #4821 · updated 2 hours ago
Waiting on you
Question about EuroWIN invoice currency
EuroWIN · #4796 · updated yesterday
Open
Help logging in on a new laptop
GWI Platform · #4633 · resolved 02 Jul 2026
Resolved
Ticket #4821 — latest reply
GWI SUPPORT · 2 HOURS AGO
Happy to add the seats. Your plan allows 10 and you are on 7, so both fit without an upgrade. Can you confirm the two email addresses to invite?
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Annotation. Product and reason arrive prefilled when the customer comes from C2. Reason categories reuse the existing membership-form taxonomy. "Waiting on you" is the loudest state in the list.