GWI Cloud
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Operate
Customers
Accounts
Registry
Mapping registry
Role packages
Monitor
Sync health
Email center
Support
Tickets 6
Audit log
DR
Dan Reeve
Customer success

Sync health

Last run
Today 06:00
✓ completed in 4m 12s
Next run
Today 18:00
cursor at PER-91206
Users synced today
2,418
across 2 runs
Failures today
3
all listed below
Dead letters
1
Redrive (guarded) →
Alerts — 3 open
Unrecognized pricing-scheme spelling: "UF Premium (Corporate) 2026"
1 user degraded to fallback role · first seen today 06:00
Open registry →
Desired state written but never acknowledged
a.kimura@osmotech.jp · written 04:12, no Auth0 ack after 2 retries
Open customer →
Refcode seen in recent contracts but unmapped: EUROWIN-ANNUAL-RO
2 contracts affected · new subscribers will get no role
Map refcode →
Recent runs
Started
Trigger
Users
Duration
Outcome
Today 06:00
Scheduled (cron)
1,240
4m 12s
3 failures
Yesterday 18:00
Scheduled (cron)
1,178
3m 58s
Clean
Yesterday 14:22
Manual — D. Reeve, single user resync
1
2s
Clean
Queues
User queue14
Organisation queue2
Dead letter1
Source of truth

Workbooks stays the commercial master; Auth0 stays the identity master. This screen watches the pipe between them — it never edits either.

Annotation. Every alert deep-links to the exact fix: a customer (A2) or a registry tab (A5). The all-clear state (zero alerts) gets its own distinct celebratory empty state.